Capture nonconformances where they happen
Create NCRs from desktop or mobile, add photos and files, record affected products or processes, assign responsibility, and route records through configurable statuses and transitions.
Link containment, root cause, and corrective action
Create or link CAPAs from an NCR, document root-cause analysis and 5 Whys, assign actions and due dates, collect evidence, and preserve the relationship between the original issue and the resulting corrective work.
Support material and customer workflows
Connect NCRs to DMR or MRB decisions, inspections, customer complaints, RMAs, supplier records, audits, and other quality records so the complete history stays visible.
Maintain controlled closure
Configurable approvals, required transition reasons, status history, notifications, permissions, and immutable audit information help prevent records from being closed without the required review.