Connected quality workflows

Connect NCR and CAPA from detection through verified closure.

ShopProof helps manufacturers replace disconnected NCR forms, corrective-action spreadsheets and email follow-ups with a controlled, linked workflow.

Capture the nonconformance where it happens

Users can document a manufacturing issue, attach photos or files, identify the affected material or process and assign responsibility. Configurable permissions determine who can create, review, approve or close each type of record.

Link root cause and corrective action

An NCR can be linked directly to root cause analysis and CAPA so teams do not re-enter the same facts in separate systems. Owners, due dates, actions, evidence and approvals remain connected to the original problem.

Maintain accountability and audit history

Assignments and notifications help keep work moving, while record history supports traceability. Exports provide controlled copies for customers, internal reviews and audit preparation.

See open and overdue work

Dashboards help quality teams identify open NCRs, active CAPAs, overdue assignments and workflow trends without maintaining another reporting workbook.

Common questions

What manufacturers ask about this workflow.

What is the difference between an NCR and a CAPA?

An NCR records a specific nonconformance. A CAPA addresses root cause and the actions intended to prevent recurrence or eliminate a broader systemic problem.

Can one CAPA be linked to an NCR?

Yes. ShopProof is designed to connect CAPA records to the originating NCR and other related records.

Can employees have different NCR and CAPA permissions?

Yes. Company Administrators configure access and permissions for each user.

See ShopProof in action

Ready to simplify quality management?

Tell us about your current process, facilities and quality-system goals.

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